Outbound sales Team Leaders
Salary: 20k-25K plus excellent bonuses scheme |
Date: 15-01-2010
Location: Liverpool |
Job Ref: STM/LIV
Full-time - Flexible hours
Salary Details
Competitive salary plus benefits
Description
We have opportunities in this role in Liverpool
Be the power behind the phone
We're changing the face of retail banking by putting the customers at the heart of everything we do. That means offering customers the right products and services for their individual needs. It also means giving them the freedom and convenience to get their hands on them whenever and however they want to. That's where our Direct Channels team comes in, providing customers with the best we has to offer by phone or through the web.
What you'll give our customers
Take on the role of Team Leader in one of our contact centres and you'll run your own team of advisors, giving them the coordination, support and motivation to ensure every customer enjoys a uniquely service. From coaching and training to troubleshooting and reporting, you'll not only ensure your team delivers its own sales and service targets - you'll foster a collaborative spirit with other business areas to encourage cross-selling and ensure there are no barriers to our customers getting all the products and services they need from us.
What you'll get in return
Help our customers get the best that we have to offer, and you'll get the same in return. We're not just talking about valuable benefits like great bonus potential, private healthcare, childcare savings, and a huge range of employee discounts. You'll also enjoy a unique company spirit that believes in giving people the freedom to do a great job today, and the support to reach their biggest ambitions in the future.
What you'll need
The success of everyone is measured by their ability to put our customers at the centre of their day. To do that in this role, you'll need to be an accomplished people manager with proven experience of sales and customer service, ideally gained in a contact centre environment. You'll not only lead by example with your enthusiasm, organisation and passion for customer satisfaction; you'll know how to use coaching and training to pass on your skills to your team members.
We'll judge you on your ability and nothing else.
Careers built around customers.
Contact: Paul Buckland
Email: info@careerpathuk.com
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